Resolve common issues that can occur when importing recipes from websites, images, or text.

Common Import Errors

Familiar problems you might encounter during recipe imports:

1. Missing Information: Recipe details like ingredients or instructions not being imported
2. Format Issues: Recipe content appearing jumbled or disorganized
3. Image Import Failure: Recipe images not transferring properly
4. Timeout Errors: Import process taking too long or timing out
5. Unsupported Source: Unable to import from certain websites

Troubleshooting Web Import Issues

If you’re having trouble importing from a website:

1. Ensure you have the latest version of the browser extension
2. Try highlighting just the recipe portion before clicking import
3. Check if the website uses a non-standard format or blocks scrapers
4. Try using the “Import from URL” feature instead of the extension
5. As a last resort, use the manual copy/paste method

Fixing Image and Text Imports

For problems with image recognition or text parsing:

1. For images: Ensure the photo is clear, well-lit, and focused on the recipe
2. Try cropping the image to include only the recipe text
3. For text imports: Check for unusual characters or formatting
4. Remove any special formatting before pasting text
5. Use the manual editor to correct any recognition errors

Manual Corrections

When automatic import needs help:

1. Use the “Edit Import” option after any import attempt
2. Manually adjust section categories (ingredients vs. instructions)
3. Add any missing information the importer couldn’t detect
4. Fix ingredient quantities or measurements that were misinterpreted
5. Save your corrected version

Reporting Import Problems

Help us improve the import function:

1. Click the “Report Import Issue” button when you encounter a problem
2. Include the source URL or upload the problematic image/text
3. Describe what information was incorrect or missing
4. Our team will investigate and improve the import algorithm